Building The High-Trust Organization

Drs. Pamela Shockley-Zalabak, Sherwyn Morreale, and Michael Hackman specialize in working with private and public sector organizations to build trust and contribute to measureable productivity and goal achievement. Based on the materials in their new book, Building the High Trust Organization, sponsored by the International Association of Business Communicators and published in 2010 by Jossey-Bass, the authors provide a range of services which assist all types of organizations to build trust and meet their specific objectives. Shockley-Zalabak, Morreale, and Hackman conduct assessments, contribute to a variety of design issues, provide training, assist in designing strategic communication, and provide evaluation. The three work both as a team and individually through CommuniCon, Inc. Email Carol Orr at or Dr. Pam Shockley-Zalabak at